Frequently Asked Questions

Certainly not. Participation is voluntary for everyone. Patients decide for themselves whether they want to give permission to their healthcare providers for sharing their medical data. Healthcare providers decide for themselves whether they want to connect to the National Exchange Point.

No, your medical data is not stored in the LSP. That data simply stays where it was: in the computer systems of your healthcare providers. The LSP only contains a referral index with citizen service numbers (BSNs). Based on your BSN, your healthcare provider can use this referral index to find out which other healthcare providers share medical data about you.

You can view a Tracking overview by logging in to the 'Personal Portal' on Volgjezorg. In it you can see which healthcare providers have shared your medical data through the National Exchange Point (LSP) and when that was. You can also request an overview by post. You can do this by filling in this form.

You can also ask your healthcare providers whether they have processed your permission and whether they share your medical data with other healthcare providers.

No, you give your GP and your pharmacies permission once. They will register your citizen service number (BSN) with the National Exchange Point (LSP). Other healthcare providers can then view your medical data if this is necessary for your treatment.

No, it is not possible to view your own medical data via Volgjezorg. Volgjezorg does not have access to that data. As a patient you always have the right to view your own medical data. Check with your healthcare providers who keep a file on you. Via Volgjezorg you can see what has happened to your medical data during the exchange between healthcare providers through the National Exchange Point (LSP).

Volgjezorg is a website for anyone who (regularly) visits a healthcare provides, such as a GP, pharmacy or medical specialist. On Volgjezorg you can arrange your permission for the exchange of your medical data by your healthcare providers. They do this through the specially developed and secured National Exchange Point (LSP). You can also follow what happens to your data through the National Exchange Point on Volgjezorg: who shares which types of data, who viewed them and when. If your data is viewed, you can even receive a notification. This way you are always aware of what happens to your medical data.

Your GP and pharmacist may share your medical information with other healthcare practitioners after your permission. You can ask them whether they have processed your permission and made your data available to other healthcare providers through the National Exchange Point. You can also see a tracking overview in your Personal Portal. With this overview you can see which healthcare providers have made your medical data available.

No. No medical data is stored in the National Exchange Point. That data stays in the computer systems of your GP and pharmacies. The National Exchange Point only contains a reference index with Civic Service Numbers (BSNs). Based on your BSN, your healthcare provider can search through this reference index and see which other healthcare providers have provided medical information about you.

Certainly not. Participation is voluntary for everyone. Patients themselves decide whether they want to give their GP and pharmacies permission to share their medical data. Healthcare providers determine whether they want to connect to the National Exchange Point, or not.

No. You have to give permission to your GP and pharmacists only once. With your permission they can make your medical data available to other healthcare providers. Other healthcare providers do not need permission for accessing your data.